Home > About James > General > FAQ > Black marks 'spontaneously' appear on the carpet.
Black marks 'spontaneously' appear on the carpet.
Cause
Liquids like lemonade and fruit juices (children of all ages), plant feed and so on, that on drying out leave a sticky residue. Saliva from pets that dries out and leaves a sticky residue. Oil or fat products that turn sticky when dried out.
Explanation
The sticky residue attracts dust and other dirt particles, appearing in the form of black marks on the carpet.
Solution
First try cleaning with plain water:
Wet a cotton towel with plain cold water, wring it out and wipe the stain with wide sweeping strokes. Do not dab! Whilst drying cover the spot with a moist cotton towel.
Cleaning with James Stainspray:
If the treatment with water is not satisfactory, the stain is most probably caused by some oil or fatty product. Fat and oil stains can be removed by using James Stainspray.
Spray James Stainspray on a cotton cloth and wipe the stain with wide sweeping strokes. Do not dab! Repeat treatment until the stain does not give off anymore dirt.

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